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PARSMEDICINE

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Live Chat: Online - Avg wait < 2 min
Phone Support: Open Now
All Systems: Operational

Choose Your Support Category

Select the category that best matches your needs for personalized assistance

Patient Support

Medical records, appointments, billing, and patient portal assistance

  • Patient Portal Login
  • Appointment Scheduling
  • Medical Records Access
  • Billing & Insurance
  • Prescription Refills
Get Patient Help

Student Support

Course enrollment, LMS access, academic resources, and registration help

  • Moodle LMS Access
  • Course Registration
  • Grades & Transcripts
  • Financial Aid
  • Academic Advising
Student Resources

Provider Support

EMR support, credentialing, clinical tools, and professional resources

  • OpenEMR Assistance
  • Credentialing Portal
  • Telemedicine Setup
  • PARS Token Support
  • CME Requirements
Provider Help

Technical Support

Login issues, password resets, system access, and IT troubleshooting

  • Password Reset
  • Account Recovery
  • Browser Compatibility
  • Mobile App Support
  • VPN & Remote Access
Tech Support

Get In Touch

Multiple ways to reach our support team

Live Chat

Instant messaging with our support agents

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Available 24/7

Phone Support

Speak directly with a representative

1-833-PARS-MED
Mon-Fri 8AM-8PM EST

Email Support

Send us a detailed message

support@parsmedicine.com
Response within 24 hours

Video Support

Screen sharing assistance

Schedule Session
By appointment

Medical Emergency?

If you're experiencing a medical emergency, please call 911 immediately or go to your nearest emergency room.

Call 911

Frequently Asked Questions

Quick answers to common questions

Visit identity.parsmedicine.com and click "Forgot Password". Enter your email address and follow the instructions sent to your inbox. If you don't receive an email within 5 minutes, check your spam folder or contact support.

Go to emr.parsmedicine.com/portal and log in with your credentials. New patients will receive login information after their first visit. You can also use Single Sign-On (SSO) through our identity portal.

Visit education.parsmedicine.com and log in with your student credentials. Browse the course catalog and click "Enroll" on any course. Some courses require enrollment keys provided by your instructor.

Log into the patient portal and select "Schedule Appointment". Choose "Telemedicine Visit" as the appointment type. Select your provider and preferred time slot. You'll receive a confirmation email with your Jitsi Meet link.

Visit credentialing.parsmedicine.com and log in with your provider account. Complete your profile, upload required documents, and submit for verification. Our team will run primary source verifications through NPI Registry, state medical boards, and other databases.

Medical records can be accessed through the patient portal under "Documents" or "Medical Records" section. For official copies or records transfer, complete the Medical Records Release form available in the portal or at our medical records department.
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Knowledge Base

Browse our help articles and guides

Getting Started
Patient Portal
Education Platform
Telemedicine
Provider Resources
Security & Privacy

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Support Hours

When you can reach us

Live Chat Support
  • Monday - Friday24 Hours
  • Saturday24 Hours
  • Sunday24 Hours
  • Holidays24 Hours

Always available

Phone Support
  • Monday - Friday8AM - 8PM EST
  • Saturday9AM - 5PM EST
  • SundayClosed
  • HolidaysLimited Hours

After-hours: Leave voicemail

Medical Services
  • Emergency Room24/7
  • Urgent Care7AM - 10PM
  • Primary Care8AM - 6PM
  • Pharmacy7AM - 9PM

Emergency: Call 911

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